• Order by 10PM for next day delivery!

  • Deliveries from Monday to Saturday

  • Self Collection from Warehouse from Mon to Sat

  • Whatsapp Us - 92359843

FAQs

Failed Deliveries

Rescheduling failed deliveries may incur additional fees. Reasons for a failed delivery include no recipients available to receive delivery or minors attempting to receive delivery.

Unavailable Items

In the unlikely event that a requested item is out of stock, O&B will notify you and recommend a substitute. If this is not to your liking, we will deliver the available items or cancel the order at your request.

All deliveries are subject to stock availability.

Upon Delivery

Customers are requested to examine all goods upon delivery, any shortage or breakage must be brought to attention of the delivery personnel immediately and recorded on O&B's delivery note. 

Any other delivery questions

For further assistance, please whatsAPP 92359843 (9:00AM - 5:30PM Monday to Friday). You can also email us at orders@oakandbarrel.com.sg

Prices

All prices on O&B are in Singapore Dollars. There is no extra charge for GST.

Wine Vintage

Wine vintages are subject to changes. Information on the current vintages on sale can be requested through orders@oakandbarrel.com.sg

Singapore Liquor Act

Please click here

Return Policy

Goods sold are neither refundable nor exchangeable.
Customers are advised to check that orders are received in good and proper condition prior to acceptance.
Should there be any discrepancies, please reject the order immediately.

Returns and Complaints

Your complete satisfaction is our absolute priority. Oak & Barrel aims to provide quality products and service. If for any reasons you are dissatisfied with your purchase, kindly contact us within 7 days of received date at orders@oakandbarrel.com.sg. We enjoy receiving positive feedback!